Legal notice
Specified Commercial Transaction Act
Seller: Ethnista
For the seller's name, please send a request to the contact email address, and it will be disclosed without delay.
Representative: Momoko Fujita
Address: Nakano-ku, Tokyo
For the address, please send a request to the contact email address, and it will be disclosed without delay.
Phone Number: Not disclosed
For the phone number, please send a request to the contact email address, and it will be disclosed without delay.
Email Address: official.ethnista@gmail.com
Payment Methods
Credit Card, Apple Pay, Google Pay
Delivery Time
Orders will be shipped within 3 business days after acceptance and delivered within 10 to 20 days from the shipping date.
Additional Fees
Any additional fees aside from the product price such as shipping fee will be specified during the checkout process.
You may be subject to import duties and taxes, depending on the destination. These charges are levied once the products reach the specified delivery location.
Any additional charges for customs and/or import clearance and other handling charges must be paid by you, as we have no control over these charges.
Payment Timing
Payment will be processed according to the billing date of each credit card company.
Returns, Refunds, and Exchanges
For Returns, Refunds, and Exchanges Due to Customer Reasons We do not accept returns, exchanges, or refunds for items due to customer reasons.
For Returns, Refunds, and Exchanges Due to Damaged or Defective Products We take great care in ensuring the quality of our products. However, if a product arrives damaged or is different from what was ordered, we will cover the return shipping costs (for domestic orders, return shipping will be paid by the recipient; for international orders, the shipping cost will be refunded along with the product price). In the event that the item to be exchanged is out of stock, a return and refund will be processed. Please note that returns, refunds, or exchanges must be requested within 30 days of receiving the product through this form.
Contact
For any inquiries or requests regarding the seller's name, address, or phone number, please contact us at official.ethnista@gmail.com.